Council is currently developing information, checklists and guidance packages to assist applicants navigate the planning portal and ePlanning platform, after making the decision to implement the ePlanning program - a state government initiative.

Manager for Development, Building, and Compliance Sharon Langman said it was a NSW Government requirement that all NSW Councils use the planning portal from 1 July 2021.

"We have taken steps to go early and be on the front foot with the implementation of ePlanning. The purpose is to allow transparency, tracking, equitability, and faster processing of Development Applications (DA's)," Ms Langman said.

She said by building the NSW Planning Portal, the ePlanning Program is providing an online environment where people can access planning services and information from anywhere at any time.

"This is a convenient alternative to paper-based transactions that can only take place during business hours," Ms Langman added.

The ePlanning Program is focused on delivering key digital services as part of its commitment to create an end-to-end digital planning service for NSW.

It is said to streamline and enhance processes in order to improve the planning experience for community members, industry, councils and the NSW government.

Local development is the most common type of development in NSW, with projects ranging from home extensions to medium-sized commercial, retail and industrial developments.

"All applications for development, occupations certificates, subdivision certificates, construction certificates, modifications to development consents, complying development certificates can be done anywhere, anytime," Ms Langman said.

She said users will be able to view, manage and track their application via their user dashboard. They will also be notified when decisions are made, or additional information is required.

Council staff will undergo further training and a video will be produced to guide applicants through the process so local residents are not left in the dark when it comes to navigating the new system.