In common with other aged care homes in Cootamundra, Southern Cross Care Cootamundra Residential Care Home re-introduced temporary visitation restrictions on July 23, due to to the concerning rate of Covid-19 cases in Victoria.
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Facility manager Jolene Hurst says residents have been "incredibly supportive" of the measures.
"We asked them for their feedback in a recent survey, and more than 92% of residents and families feel these restrictions reduced the risk to residents, with over 92% supporting our current restrictions as a temporary measure," she said.
"It is reassuring that our residents and their families have felt safe, connected, and informed during such a challenging and unsettling time.
"While we always offer a range of activities for residents, we have worked hard to create a sense of joy and laughter in our home.
"We have seen an increase in our class groups, such as physio and exercise, bingo, painting classes, quizzes, craft activities, pet therapy, themed days, pyjama days and afternoon teas.
"So much so, we moved our activities to a bigger room to allow for physical distancing.
"Our residents and their families have been incredibly supportive and flexible in how they connect. We are fortunate to have a strong sense of community and partnership in our home.
"We have received many cards and gifts of appreciation, which means so much to us."
The first access restrictions were put in place in March.
"SCC's Cootamundra home cares for 51 residents, Ms Hurst said. "We are very conscious that not being in direct person-to-person contact can be hard.
"Our home has been offering a variety of safe visitation methods for residents and families, including window visits and video calls.
"We conducted a resident and representative survey in May with an overwhelming majority providing positive feedback.
"For example, over 90% of residents said their social and emotional needs were being met, and 95% were able to access alternative visitation methods. 100% felt safe with the restrictions in place."
In mid-May, SCC lifted visitation restrictions, supported by a visitation code to ensure it could safely manage the number of visitors at any time, but the restrictions had to be re-imposed in July.